Social Security Customer Service Act

#8190 | HR Congress #119

Subjects:

Last Action: Referred to the House Committee on Ways and Means. (4/2/2026)

Bill Text Source: Congress.gov

Summary and Impacts
Original Text
[Congressional Bills 119th Congress]
[From the U.S. Government Publishing Office]
[H.R. 8190 Introduced in House (IH)]

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119th CONGRESS
  2d Session
                                H. R. 8190

   To require the Commissioner of Social Security to ensure that the 
     Social Security Administration has a certain number of staff.


_______________________________________________________________________


                    IN THE HOUSE OF REPRESENTATIVES

                             April 2, 2026

 Ms. Stevens introduced the following bill; which was referred to the 
                      Committee on Ways and Means

_______________________________________________________________________

                                 A BILL


 
   To require the Commissioner of Social Security to ensure that the 
     Social Security Administration has a certain number of staff.

    Be it enacted by the Senate and House of Representatives of the 
United States of America in Congress assembled,

SECTION 1. SHORT TITLE.

    This Act may be cited as the ``Social Security Customer Service 
Act''.

SEC. 2. SSA STAFFING REQUIREMENT.

    (a) Staffing Requirement.--Not later than 6 months after the date 
of enactment of this Act, the Commissioner of Social Security shall 
take such actions as are necessary to ensure that the number of full-
time employees employed by the Social Security Administration is 
greater than or equal to the number of full-time employees employed by 
the Administration on January 19, 2025.
    (b) Prioritization of Hiring at the Social Security 
Administration.--The Commissioner of Social Security shall ensure that 
75 percent of the individuals hired to reach the number of full-time 
employees outlined in section (a) are employees--
            (1) in a position at a social security field office;
            (2) in a center responding to telephone inquiries from 
        social security beneficiaries;
            (3) in a position at a program service center;
            (4) in a position processing or facilitating payments to 
        beneficiaries;
            (5) in a position at a regional field office; or
            (6) in a position resolving or adjudicating disability 
        benefits claims or disputes.
    (c) Nature of Remaining Hiring at the Social Security 
Administration.--The Commissioner of Social Security shall ensure that 
25 percent of the hires made to reach the number of full-time employees 
outlined in section (a) are employees providing managerial or 
administrative support to the full-time employees outlined in section 
(b).
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